The backfill is putting a log of pressure on our system, you can expect to face a high failure rate on your API calls or when using the Webapp because of timeouts. We're currently investigating the situation to take actions to limit these timeouts.
Posted Feb 21, 2026 - 10:58 UTC
Verifying
Maintenance is over, we'll run a lot of checks in the following hours to ensure everything is working as expected. Please take in account that you should still expect some latency, as our system will be in the process of backfill everything.
Posted Feb 21, 2026 - 10:47 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 21, 2026 - 08:00 UTC
Scheduled
Wakeo will be performing a major infrastructure upgrade to enhance the performance and scalability of our services.
- Impact: The Wakeo platform and all APIs (including Trusted Routes) will be unavailable during the maintenance timeframe - Data integrity: All tracking events received during the maintenance will be automatically queued and processed as soon as services resume. No processed data will be lost. - Suggested Action: For IT teams, we recommend delaying any scheduled API calls or ensuring a global retry policy is active for this timeframe.
Posted Jan 29, 2026 - 17:07 UTC
This scheduled maintenance affected: Interfaces (Webapp, API V2, Webhooks, Emails, Flat file integration), Track & Trace (Sea, Air, Road), and Booking, Trusted Routes, CO2 emissions, Analytics, Documents.